Track your order
Once your order ships, we email you a shipping confirmation with your tracking number and a tracking link, where tracking is available. Personalised and made-to-order items are produced before they ship, so tracking appears after production.
Ways to track your order
- Shipping confirmation email: open the tracking link in the email we sent you.
- Your account: sign in to view your orders and their status, using the email address you ordered with.
- Carrier or universal tracking: enter your tracking number on the carrier's website or a universal tracking service such as 17track.net.
No tracking yet?
If you haven't received tracking information within 6 business days of placing your order, or your estimated delivery date has passed, email orders@glimot.com with your order number, or use our contact page.
See our Shipping Policy for processing and delivery times.